Contact an agent with your booking code. We verify the policy, confirm any fee or credit, and process the cancellation with your authorization.

Are refunds guaranteed?

Refunds depend on the supplier’s policy, ticket or rate conditions, and processing timelines. If allowed, we request it immediately after cancelling.

Can flight tickets be cancelled?

Flight cancellations depend on the airline, fare rules, and ticket conditions. Some tickets are non-refundable, while others may allow credit or refunds minus applicable fees.

Are cruise cancellations stricter?

Yes. Cruise lines typically increase fees as the sailing date approaches and may include non-refundable deposits.

Cancellations | Best Vacation Travel

Handled by an agent

We cancel bookings on your behalf. This ensures your request is matched to the correct reservation and the supplier’s rules are respected.

Subject to policy

Every booking has a cancellation policy from the hotel, airline, cruise line, or rate provider. Fees and deadlines are dictated by that policy.

Documented outcome

You’ll receive written confirmation of the outcome: fees, refund amount (if any), and the reference for your records.

How to request a cancellation

Have your booking code ready (found in your confirmation email).
Review the cancellation policy shown in your confirmation.
Contact our team and request a cancellation for your hotel, flight, or cruise booking. We will verify the applicable supplier policy.
We’ll confirm the effective fee, penalty, or possible credit (if any), and proceed only with your authorization.
You’ll get a final email with the cancellation status and financial breakdown.

Contact an agent

Email: bestvacationagencytravel@gmail.com
WhatsApp: +1 786 344 8774
Phone: (786) 344-8774 Call us
Hours: Mon–Fri, 9:00–18:00 (ET)

Policy highlights

Hotels

Refundable rates: cancel before the deadline to avoid fees. After the deadline, fees can be 1 night or full stay, depending on the property.
Non-refundable rates: generally no refund, from the moment of purchase.
Local taxes or resort fees may still apply and are determined by the property.
No-show is typically charged as per policy and forfeits refund eligibility.

Flights

Airline tickets are subject to the airline’s fare rules, route conditions, and ticket restrictions.
Non-refundable tickets usually do not qualify for a cash refund, although some may allow future travel credit minus applicable penalties.
Changes and cancellations may include airline fees, fare differences, and agency service fees when applicable.
Missed flights or no-shows may result in partial or full loss of ticket value, depending on the carrier’s rules.

Cruises

Deadlines are usually stricter and fees increase as the sailing date approaches.
Some fares include non-refundable deposits or additional admin fees from the cruise line.
Name changes may be treated as cancellations + re-booking by the cruise operator.
Optional add-ons (gratuities, excursions, upgrades) follow the cruise line’s rules.

Typical cancellation windows (examples)

Hotels (illustrative only)

7+ days before check-in → Usually 0% fee (refundable rates)

2–6 days → 1 night penalty is common

Under 48 hours / No-show → Up to 100% of stay

Exact rules vary by property and rate. Always check your confirmation’s policy.

Flights (illustrative only)

Within 24 hours of booking → Some itineraries may be cancelled without penalty, depending on fare conditions and applicable regulations

After ticketing → Airline penalties, fare differences, or credit restrictions may apply

No-show / missed departure → Up to 100% of ticket value may be lost

Airline rules vary by carrier, route, fare family, and whether the ticket is refundable or non-refundable.

Cruises (illustrative only)

90+ days before sailing → Deposit loss or small fee

60–89 days → 25–50% of cruise fare

30–59 days → 50–75%

Under 30 days → Up to 100%

Cruise lines publish detailed grids per fare class and itinerary. Your confirmation will include the applicable one.

Refunds & timing

If the policy allows a refund, we request it immediately after cancelling. Processing time depends on the hotel, airline, cruise line, or other supplier and your payment method.
Card refunds typically settle in 5–15 business days. Airline credits or supplier-issued vouchers may follow separate timelines and restrictions.
Service charges, third-party fees, fare differences, or non-refundable deposits are not returned unless explicitly stated by the supplier.
If you don’t see the refund or credit after the stated timeframe, contact us and your bank or airline with our written confirmation.

Change vs. Cancel

Date, routing, or name changes may be treated as a new booking by the supplier and can incur fees. In some cases, changing a reservation is cheaper than cancelling. We’ll advise the best option for your case.

Force majeure & special cases

Severe weather, strikes, operational disruptions, schedule changes, airport restrictions, or government measures may trigger special policies set by the supplier. We’ll apply their official waivers when available and provide documentation.